Priority access to appointments:
Therapy usually starts within a week
Reimbursed under your plan:
Costs are reimbursable under your plan, as for outpatient psychotherapy.
A wide choice:
Get matched with suitable therapists now.
How it works
How Online Psychotherapie ohne Wartezeit | Hallesche Krankenversicherung supports your mental health
Customers with comprehensive health insurance* from Online Psychotherapie ohne Wartezeit | Hallesche Krankenversicherung can get help quickly and easily through Therapy Lift. With Therapy Lift you find therapists who suit you and can pick a free appointment right away.
*excluding members on the basic, standard and emergency tariffs (Basis-, Standard- und Notlagentarif) and members without cover for psychotherapy
- 1
Matching
After a few questions about your situation, our matching suggests therapists who suit your concern and your scheduling needs.
- 2
Initial consultation
Among your matches, find the therapist who suits you and book a free, no-obligation initial consultation.
- 3
Start therapy
After the initial consultation, your therapy can begin. Once you submit the invoice, the costs can be reimbursed within the scope of your plan.
Therapists
Psychotherapists you can trust
Diversity, experience and dedication – our network of experts knows what matters.
Quality
Verified quality for your mental health
Licensed therapists only Psychology degree + postgraduate training
Every single therapist in our network holds a university degree in psychology, several years of state-recognised postgraduate training and practical experience.
Your wellbeing comes first for us. That is why we work exclusively with licensed psychological psychotherapists.
This is how we make sure you receive the best possible, evidence-based support.
Everyday life
Your therapy with Therapy Lift, fitted perfectly into your everyday life
Mental health should not founder on a full calendar or long journeys. Our online therapy adapts flexibly to your life – not the other way round. Benefit from modern, evidence-based therapy that gives you maximum freedom.
No waiting, immediate support:
Start your therapy without the long search for a therapist. Thanks to our cooperation with Online Psychotherapie ohne Wartezeit | Hallesche Krankenversicherung, you get priority and immediate access to an appointment with a therapist who suits you.
From anywhere, by video call:
Attend your sessions wherever you feel comfortable and safe – at home, at the office or on the move. All you need is a stable internet connection.
Easy to fit into your day:
Online sessions save you the journey there and back. Therapy slots seamlessly into your routine and you gain valuable time for yourself.
Everything in view with the app:
Manage your appointments and communicate securely with your therapist – all in one place, simply, through our intuitive app.
Data security
Data security: no compromises.
Therapy Lift is built on a comprehensive security architecture that goes far beyond legal data protection standards. By encrypting all data, we meet the high requirements of professional confidentiality and offer you a secure way to use Therapy Lift.
Our server provider is certified according to:
Going the Extra Mile
Therapy Lift significantly exceeds the minimum requirements of legal data protection standards.
Servers in Germany
Our servers are located exclusively in Germany, in an ISO/IEC 27001 certified data centre. Processing complies with the GDPR.
Strong Encryption
End-to-end encryption protects your data from unauthorized access.
Privacy by Design
Data minimization is a core principle of Therapy Lift. Only essential data is collected.
FAQ
Frequently asked questions
You are welcome to ask further questions by email or phone.
Get in touchTherapy Lift is a modern platform for online psychotherapy. We connect you quickly and securely with licensed psychotherapists who support you by video call – flexibly, confidentially and in compliance with data protection law.
You need a computer with a camera and microphone, or a smartphone or tablet. The Therapy Lift app works in any browser and is available for mobile devices in the Apple App Store and Google Play Store. You will find the download links at the end of this page.
Yes. Studies show that online psychotherapy is as effective as in-person therapy when it is delivered professionally. Our therapists are licensed and experienced in working digitally.
Start on this page via the "Secure your therapy spot" buttons. In the Therapy Lift app we ask about your current situation and what is troubling you. We then suggest suitable therapists. You can repeat the matching at any time.
Yes. In a free, no-obligation 10-minute initial consultation you can briefly discuss what you expect from therapy. You can have initial consultations with several therapists to choose the one who suits you and your needs.
The call is for getting to know each other. You meet your therapist, talk briefly about your concern, and your therapist explains the next steps.
Yes, your therapy appointments are with the same therapist. If you would like a different therapist during treatment, switching is possible.
Usually within a few days. Our digital matching makes sure you quickly find a therapist who suits you.
Hallesche Krankenversicherung covers the costs of short-term therapy (up to 24 sessions) where medically necessary. Costs are invoiced under the German fee schedule for physicians (GOÄ) and reimbursed to the extent agreed in your plan, as long as your cover includes outpatient psychotherapy. Members on the basic, standard and emergency tariffs are excluded. Therapy Lift issues you regular invoices, which you submit to Hallesche Krankenversicherung for reimbursement as usual. Therapy Lift informs Hallesche Krankenversicherung of the scope of the planned therapy as soon as treatment begins.
Yes. After the 24 sessions, an application for coverage of long-term therapy has to be made. Your therapist will prepare this application with you.
No, we handle the communication with your insurer. You only need to submit the invoices for reimbursement.
Yes. Therapy Lift uses strong end-to-end encryption, so your data stays between you and your therapist. Therapy Lift is fully GDPR compliant.